About Us

Welcome to Neptune Waterproofing Services and Home Improvements, where exceptional professionalism meets home improvement, led by a dedicated female entrepreneur.

 

Sallyanne Klein: The Foundation of Neptune

The smell of damp earth and curing concrete isn't just a job for Sallyanne Klein; it’s the scent of hard-won independence. Raised in a blue-collar family where fixer-uppers were a way of life, Sallyanne was always comfortable with a trowel in her hand and dirt beneath her fingernails. While her peers were focused on desk jobs, Sallyanne saw dignity and necessity in skilled trades, particularly those that protected the very foundation of people's homes.

 

Her journey into professional waterproofing began with an ambitious, shared vision. After years spent honing her practical skills—learning structural integrity, innovative drainage techniques, and complex mold remediation—she partnered with a friend to open a comprehensive foundation repair business. They poured their savings, their sweat, and their unwavering optimism into the venture.

 

Initially, it was exhilarating. They tackled challenging basement floods and crumbling foundations, earning a reputation for quality work. However, as the business grew, fundamental differences began to emerge. Her partner prioritized speed and profit margins; Sallyanne, however, believed deeply that structural integrity and unmatched customer service should be the paramount concern. She saw homes, not just projects, and she knew that cutting corners to save a few dollars now would only lead to devastating failures later.

 

The partnership dissolved, painfully and abruptly, leaving Sallyanne feeling defeated, drained of capital, and questioning her path. The experience could have soured her on the industry entirely, but Sallyanne Klein is built on sterner stuff than sinking concrete. She realized that the failure of the partnership wasn't a reflection of her inability to lead or her lack of skill; it was proof that her moral compass was too strong to compromise. She didn't want a business; she wanted the right company.

 

Refusing to let the setback define her, she took a deep breath, gathered her resolve, and founded Neptune Waterproofing Services and Home Improvements.

 

Neptune wasn't just a new company; it was a commitment to excellence forged in the crucible of experience. Sallyanne, stepping fully into the role of owner and project manager, knew she had to offer something undeniably better. Her mission became crystal clear: provide the best customer service imaginable, ensuring total customer satisfaction from the initial assessment to the final handshake.

 

To solidify Neptune’s expertise immediately, Sallyanne sought out the best in the field. She secured a strategic partnership with a highly respected, established company boasting over 22 years of industry experience. This collaboration gave Neptune immediate access to unparalleled technical knowledge and proven methodologies, blending their veteran expertise with Sallyanne’s relentless drive and fresh, customer-centric approach.

 

Today, Sallyanne Klein stands proudly in an industry where women are still a rarity. She doesn't just manage projects; she educates homeowners, meticulously oversees concrete pours, structural repairs, and intricate masonry work, treating every foundation as if it were her own. Her inspirational success isn't just about bouncing back; it's about proving that integrity, expertise, and a steadfast dedication to the customer are the strongest building blocks of any successful enterprise. She didn't just dig herself out of the basement; she laid a stronger, drier foundation for her community.

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The Neptune team specializes in various services, including:

🏠 Basement Services

• Basement Channel Drain Installation and Maintenance

• Basement Damp Proofing and Maintenance

• Basement Finishing

• Basement Floor Crack Repair

• Basement Floor Drainage System

• Basement Framing

• Basement French Drain System

• Basement Vapor Barrier Installation and Repair

• Basement Wall Crack Repair

• Basement Liquid Rubberized Waterproofing

• Bowing Wall Repair

🚿 Bathroom & Interior Services

• Bathroom Remodeling

• Bathroom Waterproofing

• Drywall

• Interior Decorating and Design

🧱 Foundation & Structural Services

• Foundation Repair

• Foundation Wall Crack Repair

• Exterior Foundation Waterproofing

💧 Drainage Systems

• French Drain Installation and Maintenance

• Exterior Perimeter French Drain System

• Channel Drain Installation and Maintenance

• Landscaping Drainage and Maintenance

• Crawl Space Drainage Solutions

• Downspout Extension Install and Maintenance

• Dry well Installation and Maintenance

Crawl Space Solutions

• Crawl Space Dehumidifier

• Crawl Space Encapsulation

• Vapor Barrier Installation and Repair

🌬 Moisture & Mold Control

• Moisture Control

• Moisture Testing

• Dehumidification

• Santa Fe Dehumidifiers

• Mold Remediation

⚙️ Sump Pump Services

• Sump Pump Installation Service

• Sump Pump Maintenance Service

• Zoeller Sump Pump Installation and Maintenance

🧰 General Services

• Concrete

• Landscaping Masonry

• Masonry Contractors

• Power Washing

• Home Improvements

• Warranties Available

📍 Service Area

• Servicing NJ and soon expanding to NY

 

At Neptune, clear communication, detailed estimates, transparent pricing, and honest assessments are fundamental to their operations. They prioritize delivering on every promise, ensuring clients feel valued throughout the process. With over 22 years of experience and a lifetime transferable warranty on all indoor waterproofing work with proper maintenance. Neptune Waterproofing Services is a trusted name in the industry. Join the growing number of satisfied clients who have chosen to enhance their homes with Neptune!

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Additionally, they proudly offer a 10% discount for military personnel, seniors, first responders, educators, and police officers on full perimeter waterproofing systems, making their exceptional services accessible to those who serve our communities.

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